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Terms


The following Terms & Conditions apply to any and every part of the CLASSIWRAPS and by visiting this site you are agreeing to adhere to the following:

1. Price & Payment Terms

1.1 The prices displayed is the full amount with no VAT added as we are currently not registered for VAT
 
1.2 We reserve the right to adjust prices to reflect any unforeseen cost increases.

1.3 Payment of goods constitutes acceptance of our terms and conditions as outlined in this document.

1.4 Goods remain the property of CLASSIWRAPS until payment is received in full.

2. Delivery

2.1  Please allow 2-3 days for personalised orders to be processed.

2.2 For some orders a signature will be required by the carrier. If no one is available a card will be left and you will need to
rearrange delivery with the depot within 2 working days. Smaller orders will be sent 1st class Royal Mail.
 
2.3Non delivery or damaged packaging must be reported to us within  5 working days of delivery date.
 
2.4 Acceptance of delivery constitutes acceptance of our terms and conditions as outlined.

3. Refunds
3.1 We will not give a refund on products that are personalised, however if any mistakes have been made on our behalf we will replace the product if it is returned to us within 14 days.
 
3.2 If you wish to return any items purchased from us you must give us notice within 14 days of receipt.
 
3.3 All returns must be returned in their original packaging and condition within 14 days of receipt.
 
3.4 Payment for the returned goods will be refunded within 30 days of the goods being received by us, less the postage charges.
 
4. Cancellation

4.1 You may cancel your order with us for the goods you order at any time up to the end of the 14 days from the day after the date you receive your order. 

4.2 To cancel your order you must notify us in writing.

4.3 If you have received the goods before you cancel your order then you must send the goods back to our contact address at your own cost and risk. If you cancel your order but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

4.4 Once you have notified us that you are cancelling your order, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order.

4.5 If you cancel the order but do not return the goods to us in the condition they were in when delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

Customising your order

1.1 When ordering for customers who do not enter their foil & print colours in the text boxes provided or on the customer notes, we will automatically send the order out in the colours shown for that particular order. Please make sure you have all the correct information before you place your order. We will not be held responsible for your mistakes.

2.2 For name place settings please make sure you have the correct spellings for the names, we will copy exactly how you spell them. 

 

 
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